SUPPORT · 走好了 StepPet

走好了 StepPet 支援

走好了：你走的每一步都會讓一顆神秘小蛋長大，孵出寵物、一路長成大人。支援 iOS 26 以上的 iPhone；介面有繁中、簡中、英文、日文、韓文，跟著系統語言。
步數不同步：打開「健康」App → 右上角個人頭像 → 隱私權 → App → 走好了，確認步數、距離、活動摘要都允許讀取；再打開走好了一次。
小工具沒更新：iOS 會依系統排程更新小工具，打開一次走好了會立即同步。允許「動作與健身」後，手機鎖定時也能顯示今日步數。
天氣沒顯示：在 App 的設定 →「天氣」選擇城市或允許大概位置；設定頁會顯示最近一次查詢結果或錯誤代碼。
活動圓圈沒顯示：需要允許讀取「活動摘要」；沒有 Apple Watch 時可能只會顯示距離。
重裝或換手機後找回寵物：先在 iPhone 登入同一個 iCloud 帳號，打開走好了會自動找回；沒出現的話，到「設定」→「iCloud 備份」按「從 iCloud 找回」。iCloud 剛登入時可能要等一下才同步。
購買與還原：加購小舖的限定配色包與新朋友包都是一次買斷；換機或重灌請在加購小舖按「還原購買」。來信請附 iOS 版本、裝置型號、重現步驟與截圖，請勿寄送密碼或敏感個人資料。

需要協助，請寄信並附上 App 版本、macOS／iOS 版本與完整錯誤文字：support@utuvo.app

走好了 StepPet Support

StepPet: every step you take helps a mystery egg hatch and grow into an adult pet. For iPhone on iOS 26 or later; the interface follows your system language (English, Japanese, Korean, Traditional and Simplified Chinese).
Steps not syncing: open the Health app → your profile picture (top right) → Privacy → Apps → StepPet, and make sure Steps, Distance and Activity Summary are allowed. Then open StepPet once.
Widget not updating: iOS refreshes widgets on its own schedule; opening StepPet syncs right away. Allow Motion & Fitness so the widget can show today’s steps while your iPhone is locked.
No weather: in the app go to Settings → Weather and pick a city or allow approximate location. Settings shows the latest result or an error code.
No activity rings: allow access to Activity Summary. Without an Apple Watch you may see distance only.
Getting your pet back after reinstalling or on a new iPhone: sign in to the same iCloud account, then open StepPet and it is brought back automatically. If it isn’t, go to Settings → iCloud Backup and tap Restore from iCloud. Right after signing in to iCloud, syncing can take a moment.
Purchases and restore: the Special Colors Pack and the New Friends Pack are one-time purchases. On a new device or after reinstalling, tap Restore Purchases in the Little Shop. When writing in, please include your iOS version, device model, steps to reproduce and a screenshot; do not send passwords or sensitive personal information.